ace667 Privacy Policy and Data Protection
Here is a full overview of how your personal information is collected, stored, and protected on the ace667 platform.
Introduction
ace667 ("we", "us", or "the platform") is a premium online gaming and betting service provider operating for users in Bangladesh. Protecting the privacy of the personal information you share with us while using the ace667 website is one of our highest priorities.
This privacy policy describes what types of information we collect, why we collect it, how we use it, who we may share it with, and what steps we take to protect your information. By creating an account on the ace667 platform or by using our services, you are considered to have accepted the terms of this privacy policy.
What Information We Collect
We may collect the following types of information for the purposes of registration and service delivery on the ace667 platform:
1.1 Identity Information
- Full name (accepted in both Bengali and English)
- Date of birth and age verification details (access is permitted for users aged 21 and above only)
- National ID or passport number (where applicable)
- Username and password
1.2 Contact Information
- Mobile phone number
- Email address
- Current residential address (where applicable)
1.3 Financial Information
- bKash, Nagad, Rocket, or Upay account details
- Bank account details (where required for withdrawals)
- Transaction history and amounts
1.4 Technical and Usage Information
- IP address and device type
- Browser version and operating system
- Platform access times and session duration
- Information obtained from cookies and similar tracking technologies
- Gaming history and betting patterns
Purpose of Data Collection
ace667 collects and uses user information for the following legitimate and service-related purposes:
- Account management: To complete the registration process and keep your ace667 account active.
- Age and identity verification: To confirm the user's age in accordance with platform rules (minimum 21 years).
- Financial transaction processing: To accurately process deposit and withdrawal requests.
- Fraud prevention and security: To detect and prevent unauthorized access, manipulation, or fraudulent activity.
- Customer support: To resolve your issues via 24/7 live chat and email.
- Service improvement: To conduct analysis aimed at improving platform performance and user experience.
- Legal obligations: To comply with applicable laws and regulations and to respond to requests from relevant authorities.
- Responsible gaming: To identify problematic betting behavior and set limits where necessary.
Data Storage and Security
ace667 applies industry-standard technical and organizational measures to protect user information.
3.1 Encryption and Security Methods
- All data transfers are secured using SSL/TLS encryption.
- Passwords and sensitive information are stored using strong hashing algorithms.
- Financial data is kept on servers secured to PCI-DSS standards.
- Regular security audits and vulnerability assessments are conducted.
3.2 Access Control
- Personal information can only be accessed by authorized staff, who are bound by confidentiality agreements.
- A least-privilege access policy is followed — each staff member can only view information relevant to their role.
3.3 Data Retention Period
ace667 does not retain personal information beyond the necessary period. After an account is closed, certain information may be kept for a defined period to meet legal obligations, after which it is securely deleted.
Sharing Information with Third Parties
ace667 strictly adheres to the policy that user personal information is never sold, rented, or exchanged with third parties. However, limited information may be shared with selected partners in specific circumstances:
4.1 Payment Processors
The minimum necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. All such partners operate under their own privacy policies.
4.2 Technology and Service Providers
Only the information necessary for service delivery is shared with game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, NetEnt, etc.) and other technology partners.
4.3 Legal Authorities
Information may be disclosed to authorities when required by court order, government directive, or legal obligation. In such cases, ace667 always takes every precaution to protect the user's interests.
4.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the new operator, but the protections of this privacy policy will remain in place.
Cookie Policy
ace667 uses cookies to ensure the website and platform operate properly. Cookies are small data files stored on your device that help improve your browsing experience.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and run core functions.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Collect statistics to help us understand how users interact with the platform.
- Security cookies: Help detect unauthorized access and fraudulent activity.
5.2 Cookie Controls
You have the option to disable cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the ace667 platform to not work properly.
User Rights
As an ace667 user, you have the following rights over your personal information:
- Right to access: You can find out what information we hold about you.
- Right to rectification: You can request the correction of inaccurate or incomplete information.
- Right to erasure: You can request that your information be deleted in certain circumstances (except where legal obligations apply).
- Right to restriction of processing: You can request that the use of your information be limited in certain circumstances.
- Right to portability: You can request your information in a structured, readable format.
- Right to object: You can object to your information being used for specific purposes.
To exercise any of the above rights, contact us at [email protected] or via 24/7 live chat. We are committed to responding to your request within 30 business days.
Your Responsibilities for Account Security
Just as ace667 is responsible for securing the platform, you as a user also have certain responsibilities:
- Keep your ace667 account password strong and confidential — never share it with anyone.
- Notify us immediately if you notice any unusual activity on your account.
- Always log in to the platform from a secure and trusted device and network.
- Log out properly after use, especially from shared or public devices.
- Always keep the information provided at registration accurate and up to date.
International Data Transfers
As ace667 is an international platform, your information may be stored or processed on servers located outside Bangladesh. However, for any such transfer, we ensure that the information receives the same standard of protection described in this privacy policy.
For international data transfers, ace667 puts appropriate contractual safeguards in place and verifies that recipient organizations maintain adequate data protection standards.
Protection of Minors
The ace667 platform is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
If we become aware that a minor has created an account or provided information, we will immediately take steps to close that account and delete the associated information.
If a parent or guardian believes their child has created an account on ace667, please contact us directly at [email protected].
Policy Changes and Updates
ace667 reserves the right to review and update this privacy policy as needed. If any significant changes are made, we will:
- Notify users via a prominent notice on the website.
- Send a notification to the registered email address.
- Update the "Last updated" date at the top of the page.
If you continue using the ace667 platform after any changes, you are considered to have accepted the revised policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or complaints regarding this privacy policy, please contact the ace667 dedicated support team:
- Live Chat: Available 24/7 on any page of the website.
- Email: [email protected]
Our customer support team is always ready to answer all your questions in Bengali. For privacy-related requests, including "Privacy Policy Request" in the subject line of your email will help us respond more quickly.